Contact us

Our location, how to contact us and opening hours

Contact us

Telephone: 01438 871398  

60 High Street 
Whitwell, Hitchin 
SG4 8AG  

Send an enquiry using our online form 

Complete an eConsult form to request help with a health issue


Opening hours and appointments

Monday: 8:30am to 1pm, and  2pm to 6pm 
Tuesday: 8:30am to 1pm, and  2pm to 6pm 
Wednesday: 8:30am to 1pm, and  2pm to 6pm 
Thursday: 8:30am to 1pm, and  2pm to 6pm 
Friday: 8:30am to 1pm, and  2pm to 6pm 

Saturday: Closed
Sunday: Closed 

Phonelines are open from 8am to 6:30pm  Monday to Friday

Out of hours and other local services

If you need urgent medical advice, treatment, or support between 6.30pm and 8am weekdays, or during weekends and Bank Holidays use the NHS111 service online at or by  calling 111. Note that the online service can only help with advice and treatment for patients aged 5 and over. Use the phone service if you need help for a child under the age of 5.

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. 

You can use this link to access the NHS 111 British Sign Language (BSL) Service

Other ways of seeking help if it's not an emergency:

For life-threatening or very serious problems go to Accident and Emergency or call 999.